A legal disclaimer
Privacy Policy
This Privacy Policy is provided for informational purposes and sets out how Abundant Blessings Medical Centre collects, uses, and protects your personal data. It is not intended to create any contractual or legal rights beyond those already provided under the Personal Data Protection Act 2012 (PDPA) and other applicable laws of Singapore.
While we strive to ensure that the information in this Privacy Policy is accurate and up to date, we do not guarantee its completeness or accuracy at all times. This Privacy Policy does not constitute legal advice. You are encouraged to seek independent legal advice if you have any specific concerns regarding the handling of your personal data.
Abundant Blessings Medical Centre reserves the right to amend, update, or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services or website after any such changes constitutes your acceptance of the revised Privacy Policy.
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.
To the fullest extent permitted by law, Abundant Blessings Medical Centre shall not be liable for any loss, damage, or inconvenience arising from your reliance on the information contained in this Privacy Policy.
Privacy Policy - the basics
Abundant Blessings Medical Centre (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) and other applicable laws in Singapore.
By accessing our website, using our services, or providing your personal data to us, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
1. Personal Data We Collect
We may collect the following types of personal data:
- Identity and Contact Information: Name, NRIC/FIN number, date of birth, gender, contact number, email address, and residential address.
- Medical Information: Medical history, current medications, allergies, symptoms, diagnoses, treatment records, laboratory and imaging results, and vaccination records.
- Financial Information: Payment details, insurance information, and billing records (where applicable).
- Other Information: Information you provide through forms, feedback, or when communicating with us.
2. How We Collect Personal Data
We collect personal data when you:
- Register as a patient or book an appointment
- Visit our clinic for consultation or treatment
- Provide information through our website, forms, or WhatsApp
- Interact with our staff
- Participate in health screening or follow-up programmes
3. Purposes for Collection, Use and Disclosure
We collect, use, and disclose your personal data for the following purposes:
- Providing medical care and treatment
- Managing your medical records and follow-up care
- Arranging laboratory tests, referrals to specialists, or other healthcare services
- Processing payments and insurance claims
- Complying with legal and regulatory requirements (including reporting to the Ministry of Health where required)
- Improving our services and patient experience
- Sending appointment reminders, health-related information, or administrative notices
4. Disclosure of Personal Data
We may disclose your personal data to:
- Healthcare professionals and institutions involved in your care (e.g., laboratories, radiologists, specialists)
- Your insurance providers (with your consent)
- Regulatory authorities (e.g., Ministry of Health, Singapore Medical Council) where legally required
- Our service providers who assist us in operating our clinic (subject to confidentiality obligations)
We do not sell your personal data to third parties.
5. Protection of Personal Data
We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Access to your medical records is restricted to authorised personnel only.
6. Retention of Personal Data
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Medical records are generally retained for a minimum of 7 years after the last consultation, in accordance with regulatory guidelines.
7. Your Rights
You have the right to:
- Access your personal data held by us
- Request correction of any inaccurate or incomplete data
- Withdraw your consent for the collection, use, or disclosure of your personal data (subject to legal or contractual restrictions)
Please note that withdrawal of consent may affect our ability to provide you with medical services. To exercise any of these rights, please contact our Data Protection Officer using the details below.
8. Data Protection Officer
If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact:
Data Protection Officer
Abundant Blessings Medical Centre
Email: dpo@abundantblessingsclinic.sg
Tel: +65 6234 5678
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated policy will be posted on our website with the date of the latest revision.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore.